In the News

The image features the text "UPLIFT HAWAI‘I" in black capital letters. Stylized blue and white triangle shapes replace the lower halves of the 'A' letters in "HAWAI‘I." The design is modern and clean.

THG Supports Uplift Hawai‘i Initiative

June 7, 2020
Posted in

Transform Hawai’i Government is in support of Uplift Hawaiʻi’s efforts to collaboratively collect ideas on how to reopen our state’s economy. The 5 principles to uplift Hawai’i: The health and well-being of all island residents A healthy relationship with our natural environment A diverse island economy with more local business and a new model for … Read more

Read More
A scuba diver is underwater, inspecting and working on a submerged pipeline. They are wearing full diving gear, including an oxygen tank, a mask, and fins. The surrounding seabed has clusters of coral formations.

Hawaii’s Internet Relies On Increasingly Tenuous Undersea Cables

May 31, 2020
Posted in

Private Cable Owners Don’t Need To Disclose To The Public “To Burt Lum and many members of the Hawaii Broadband Hui, which Lum organized in March at the start of the COVID-19 crisis, a fundamental problem in Hawaii is that the three critical submarine cables are all owned by private companies reluctant to discuss their … Read more

Read More
A person with shoulder-length hair and wearing a suit smiles at the camera. They are standing in an atrium with railings and greenery visible in the background.

Column: IT overhaul crucial to handling state funds

May 11, 2020
Posted in

  Hawaii expects to receive nearly $5 billion in sorely needed federal stimulus funds, thanks to the collective work of our congressional delegation, state leaders and advocates from every corner of the economy. Even with that staggering influx of funding, Hawaii is sure to feel the gaping hole in our economy caused by a pandemic … Read more

Read More
A building entrance is shown with large red letters on the glass doors that read "BUILDING CLOSED." To the right, a white sign provides information for unemployment insurance claim filing and password reset with two phone numbers: 808-762-5751 and 808-762-5752.

Hawaii Missed An Opportunity To Fix Its Benefits System Before COVID-19 Struck

May 10, 2020
Posted in

“Nearly a decade ago, as Hawaii climbed out of the Great Recession, some state officials sought to create an IT system that would make it easier to apply for government benefits – including unemployment insurance – during tough times. Specifically, they aimed to create an online portal, shared across multiple agencies, where locals who needed … Read more

Read More
Logos for the Department of Human Services and Quest Hawai'i. The Department of Human Services logo features an abstract human figure with a laurel wreath background. The Quest Hawai'i logo includes the Hawaiian islands in green, overlaid on a monstera leaf silhouette.

Med-QUEST: An Agency’s Transformed to Online Services

May 6, 2020
Posted in

Kaua’i County’s emergency proclamations are among the state’s most stringent. Of course, coronavirus caught much of the world and Hawai’i off-guard. However, in the private sector, small businesses rose to the occasion by digitizing their sales while some of our favorite restaurants quickly pivoted to offering online ordering and curbside pick-up through their websites. But … Read more

Read More
A large room filled with rows of tables, each holding desktop computers and monitors with blue screens. Some individuals are seated and working at the computers, while others are walking around. The room has carpeted floors and large projection screens.

How An Antiquated IT System Failed Thousands Of Hawaii’s Unemployed

May 5, 2020
Posted in

The nearly quarter of a million unemployment insurance applications that Hawaii has received during the COVID-19 pandemic are being processed on a government mainframe that was installed in the early 1980s, back when Pac-Man was a cutting-edge video game. It’s fragile and slow, with technology so obsolete that it predates using a mouse, officials say. … Read more

Read More
A close-up image of a white computer keyboard and a wired mouse. The keyboard shows the bottom row of keys, including the space bar, Alt, Ctrl, and arrow keys. The mouse is positioned to the right of the keyboard on a smooth surface.

The Students’ Dilemma: No Internet, No Class

April 1, 2020
Posted in

Let me paint a picture for you: Your kids or somebody else’s kids are “social distanced” away from school for what could be the longest type of spring break in history. The school principal reassures parents that they’ll migrate over to a virtual education model. Problem mostly solved, yes? After all, 81% of Americans have … Read more

Read More
Logo of the Star-Advertiser newspaper. The text "Star Advertiser" is written in a black Gothic font. A five-pointed blue star appears between "Star" and "Advertiser," with a black sunburst design behind the star. The background is white.

Fully charge Hawaii’s digital dashboard

February 22, 2020
Posted in

Is government slow at applying technology to make our lives better? A McKinsey & Company global survey reported that digital government transformation fails at a rate of more than 70%. Here in Hawaii we have HITSP (pronounced “hit-spee”), meaning the Hawaii Information Technology Strategic Plan. Before your eyes glaze over from what may sound like … Read more

Read More
Image features the seal of the Department of Education, State of Hawaii. Below the seal is a timeline showing phases: Planning (Summer 2018-Nov. 2019), Vendor Selection (Dec. 2019), Design (Jan. 2020), Configuration (Feb.-Apr. 2020), Test (May 2020), and Implementation (Jun.-Jul. 2020).

Statewide effort to modernize financial systems begins with HIDOE

February 9, 2020
Posted in

The Hawaii State Department of Education (HIDOE) is leading the state’s effort by modernizing its Financial Management System (FMS), a vital accounting platform that processed more than $1.5 billion in payroll transactions and $840 million in non-payroll transactions for HIDOE in fiscal year 2019. The executive branch’s goal is to align all state departments under … Read more

Read More
Logo of Honolulu Civil Beat, featuring a red circle with the letters "CB" inside. To the right, the text "HONOLULU" is written above "CIVIL BEAT" in bold black letters.

Cybersecurity Is More Important Than Ever

October 16, 2019
Posted in

Did you know October is National Cybersecurity Awareness Month? This month should be a sobering reminder that every individual, business and government entity in Hawaii and nationally is always at threat of having sensitive information compromised by online hackers and criminals. That means me. That means you. Please click the button below to read the … Read more

Read More